Utilities and Housing

Astound Simply Internet

Get unlimited high-speed internet for $9.95/month plus tax. Free installation and in-home Wi-Fi. No credit checks, contracts or equipment rental fees required. Refurbished laptops available for purchase.

Seattle information Technology (SIT)

How it works

Astound Simply Internet provides an internet connection (up to 50 Mbps) that enables a qualifying household to get online for a low monthly rate of $9.95. Astound provides all necessary installation services and equipment to provide basic connectivity and wireless internet service at no additional fee.


  • You live in an area or building where Astound internet service is available.
  • You are the homeowner or renter.
  • You meet one of the following income requirements:
    • You qualify for the City of Seattle Utility Discount Program
    • You qualify for low-income subsidized housing
    • You have a child who qualifies for a free or reduced school lunch program

Stuff you'll need

  • Your contact information
  • Proof of your income, or
  • Proof that you are on
    • The Seattle Utility Discount Program or
    • The National Free or Reduced School Lunch Program
      • If using the School Lunch Program's Free Lunch Program as proof of your income, provide a referral form from your child's school
  • Photo Identification (examples: driver's license or Washington identification card)


Call: (206) 684-8498

Email: cable_support@seattle.gov

How to apply

You can apply for Simply Internet by Astound by mail or by email after downloading and by filling out the online application form first:

Apply online:


Printable application form:

Printable application here

Apply by email:


Apply by mail:

City of Seattle - IT Office of Cable Communications

P.O. Box 94709 Seattle, WA 98124-4709

Apply by phone:


Apply in-person


Apply by fax: