Utilities and Housing

Emergency Bill Assistance

The Emergency Bill Assistance program (EBA) allows income-eligible residential customers to access immediate, emergency assistance to reduce their past due balance. EBA offers up to $1000 annually to reduce past due electricity bills. The application process can be completed fully online, including uploading any required documentation.

Seattle City Light

How it works

Step 1: Check your eligibility for EBA using the 2022 Eligibility Requirements below.

Step 2: Complete the Online Enrollment Form.

Step 3: Your application will be reviewed and processed.

Step 4: If your application meets the eligibility requirements, a credit will be applied to your Seattle City Light account. Please note that the credit may take up to two billing cycles to appear on your bill.

Step 5: You may be contacted if there are questions about your application.

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  • You have a Seattle City Light bill in your name.
  • You have received an urgent or shutoff notice OR have a past due balance of $250 or more.
  • Your total household income in the most recent full month prior to applying matches the table below:
col-1-headercol-3-header
1$3750
2$4903
3$6057
4$7211
5$8365
6$9518
7$9735
8$9952
9$10169
10$10386

Stuff you'll need

  • City Light account number and primary name on the account
  • Income documentation for everyone 18 years and older living in your household
  • Government-issued identification for everyone 18 years and older living in your household

Questions?

Call: (206) 684-3000

Learn more

How to apply

First-time applicants can apply for the Emergency Bill Assistance Program by completing the online enrollment form.

Apply online:

Online Enrollment Form

Printable application form:

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Apply by email:

spucustomerservice@seattle.gov

Apply by mail:

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Apply by phone:

(206) 684-3000

Apply in-person

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Apply by fax:

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